How can I apply for a refund with Credit Shell?

Atlas currently only handles VJ credit shell refunds.

For VJ airline, you can submit a Service Request, select “Cancel & Refund & Credit Shell ->Refund with Credit Shell”, and describe the credit shell refund request. Atlas will arrange for staff to handle your request.

For other airlines, kindly reach out directly to the respective airlines to address credit shell refund matters. Thank you for your understanding.