Payments related FAQs

Question 1: Do you have sales reports in ATRIP?

Answer: Yes. You can find the "transaction records" in ATRIP -> Financial -> Transaction Records (link) and the invoices and reconciliation statements can be downloaded and viewed from ATRIP -> Financial -> Invoices (link).

Question 2: In which currencies can we get the content?

Answer: EUR, USD, GBP, SGD, CNY at the moment.

Question 3: Do you accept payment via Credit Card?

Answer: Yes. We accept credit card payment as a pass-through method which means we will send your card to the airline directly to be charged by the airline. The airline may have restrictions on certain cards and hence the payment can get declined.

Question 4: When can I use the credit card for the payment?

Answer: You can use a credit card for several airlines which support the pass-through option. To address this, we have added the supportCreditTransPayment function in the routing element for each fare.

Question 5: What are the Payment methods

Answer: We are open to discussing what works best for you. We usually facilitate the use of agency VCC or advanced payment of positive cash balance. We also provide hybrid payment solutions.

Question 6: Would Atlas share the VCC rebate with the customer for transactions made by Atlas' VCC?

Answer: Sorry that I cannot provide you the answer. Please talk with your account manager.

Question 7: Can we pay with pre-payment for all airlines?

Answer: Yes, Atlas accepts payment via deposit for all the airlines available on its platform.

Question 8: Does Atlas have any mapping for credit card codes?

Answer: Atlas accepts payment via all the major credit card providers. These are the standard mappings which should be easily available in the public domain. Unfortunately, we do not have any mapping at our end.

Question 9: What Payment methods (Credit card, agency credit, etc.) does Atlas accept?

Answer: We have flexible payment options for our partner agencies. However, the most popular methods are through a Virtual Credit Card (VCC) or advance payment (deposit) to maintain a positive cash balance with Atlas. We also provide hybrid payment solutions. Link to ATRIP capability.

Question 10: How can we use a credit card to make payments?

Answer: The customer can send their credit card information along with the pay.do request. Atlas will pass-through the credit card details to the airlines, and the airlines will settle with you directly. In this case, we will deduct the technical service fee from your account with Atlas. Several airlines support the pass-through option, for which we have added the supportCreditTransPayment function in the routing element.

---

中文版本

问题1：ATRIP中是否有销售报表？

回答： 是的。

您可以在 ATRIP -> 财务 -> 交易记录（链接）中找到“交易记录”，并且可以从 ATRIP -> 财务 -> 发票（链接）下载和查看发票和对账单。

问题2：我们可以用哪些货币获取内容？

回答： 目前支持EUR（欧元）、USD（美元）、GBP（英镑）、SGD（新币）、CNY（人民币）。

问题3：你们是否接受信用卡支付？

回答： 是的。

我们接受信用卡支付作为一种透传方式，这意味着我们将直接将您的卡信息发送给航空公司，由航空公司进行扣款。航空公司可能会对某些卡片有所限制，因此支付可能会被拒绝。

问题4：我什么时候可以使用信用卡支付？

回答： 支持信用卡透传选项的多家航空公司都可以使用信用卡支付。为此，我们在每个票价的路由逻辑中添加了 supportCreditTransPayment 功能。

问题5：Atlas接受哪些支付方式？

回答： 我们愿意讨论最适合您的方案。

我们通常促进使用代理虚拟信用卡（VCC）或提前预付款。我们也提供混合支付解决方案。

问题6：对于通过Atlas的VCC进行的交易，Atlas会与客户分享VCC返点吗？

回答： 对不起，我们无法提供此问题的答案。请与您的客户经理联系。

问题7：我们可以为所有航空公司预付款吗？

回答： 是的，Atlas接受为其平台上所有可用的航空公司进行存款支付。

问题8：Atlas是否有信用卡代码映射？

回答： Atlas接受所有主要信用卡提供商的支付。这些是标准映射，应该在公共领域容易获得。注意，我们这边没有特定的映射。

问题9：Atlas接受哪些支付方式（信用卡、代理信用等）？

回答： 我们为合作伙伴机构提供灵活的支付选项。然而，最流行的方法是通过虚拟信用卡（VCC）或提前付款（存款）。我们也提供混合支付解决方案。参见ATRIP功能链接。

问题10：我们如何使用信用卡进行支付？

回答： 客户可以随 pay.do 请求一起发送其信用卡信息。Atlas将把信用卡详情直通给航空公司，而航空公司将会直接与您结算。在这种情况下，我们将从您在Atlas的账户中扣除技术服务费。有几家航空公司支持直通选项，为此我们在路由逻辑中添加了 supportCreditTransPayment 功能。