How to Obtain Proof of Schedule Change

You can obtain official proof of a schedule change using the methods below:

Method 1: Through the Airline’s Official Email

If you use Atlas’s email service: Atlas automatically receives flight change notification emails sent by the airline. You can view these notifications in the Email List section on the ATRIP Booking Details page.

If you do not use Atlas’s email service: Atlas will not be able to retrieve schedule change notifications directly.

• If your company’s email address was used when issuing the ticket, the airline’s notification will be sent to your inbox.

• If the passenger’s email address was used instead, the notification will be sent directly to the passenger.

In either case, please log in to the email account used during ticket issuance — whether yours or the passenger’s — to check for any schedule change notifications sent by the airline.

Method 2: Through the Airline’s Official Website

You can also verify and obtain proof of a schedule change directly on the airline’s official website by following these steps:

1. Locate the Access Point Look for sections such as “Manage My Booking” or “Flight Status” on the airline’s homepage.

2. Check Flight Information

• On the Manage My Booking page, enter the passenger’s name, PNR, and any other required details to access the booking information.

• On the Flight Status page, enter the flight number and travel date to view the most recent updates.

1. Obtain Proof of Change If you find updates such as revised departure times, cancellations, or schedule adjustments, you can:

• Take a full-screen screenshot showing the change, or

• Use available options such as “Send Itinerary Details” or “Print Itinerary” to download or save the official confirmation as a PDF file.

These documents can serve as valid proof of flight change.

Helpful tips:

If you experience issues accessing the airline’s website:

• Try using a different browser.

• Switch to a more stable network connection, as some international airline sites may require stronger connectivity for proper access.