Fare Family and Voucher Refunds: Unlock More Opportunities

​May 16, 2025

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Three updates designed to increase your sales, boost efficiency, and streamline service. All built to make selling travel smoother than ever.

Let’s take a look.

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01. BRANDED FARES: Unlock more flight content with one step

Branded Fares (also known as Fare Families, or Bundles) are now available through the Atlas API — unlocking new revenue streams for you and giving your customers more choice.

From baggage and meals to seat selection and refund options, Branded Fares help drive upsell, boost conversion, and improve the shopping experience — all through a simple, instant API update.

Instead of showing just the lowest fare, you can now display multiple offers per flight, each with different combinations of included services. Travelers can compare value, not just price — and choose the offer that best fits their needs (and budget).

• Greater upsell potential with richer, more compelling offers

• Higher conversion by matching the right offer to the right traveler

• Minimal lift — just one parameter to change in your Search API

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Branded Fares now available for 100+ airlines

Get richer content in your Search API responses — including baggage, meals, seat selection, and refund/change policies.

Getting started is easy

Branded Fares are live and ready to go. Just add a single parameter to your Search API request.

Need help?

Your account manager is here to guide you through setup and answer any questions.

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02. REFUNDS: Vouchers unlocked

Atlas now supports refunds via travel vouchers. From quotation to fulfilment and returns, the entire process is handled end-to-end — just like any other refund type.

Submit your refund request on ATRIP as usual. If the booking qualifies for a voucher under the airline’s refund policy, Atlas takes care of the rest: applying with the airline, tracking progress, issuing the voucher code, and updating the status on ATRIP for your visibility.

Same process, same ease — no extra steps needed.

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03. TECHNICAL SUPPORT: 24/7 — just like our customer service

We’ve extended our technical support to 24/7, so you can get issues resolved faster and more efficiently — no matter where you are or when something comes up. With both our customer service and technical teams always available, every issue gets the attention it needs, right when it happens.

Need assistance? Submit Service Request on ATRIP.