> For the complete documentation index, see [llms.txt](https://resources.atriptech.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://resources.atriptech.com/capability/atlas-news/new-upload-documents-for-voided-tickets.md).
# New: Upload Documents for Voided Tickets!
***
We're excited to announce that you can now upload attachments directly to voided tickets on our platform! This new feature streamlines the refund process, making it easier and faster to submit necessary documents.
This 「**Upload Document」** option is especially helpful for airlines like Spring Airlines Japan (IJ) that require proof of voided tickets within 24 hours, offering you greater flexibility and a smoother refund experience.
#### **Feature Highlights:**
* **Supports multiple file formats:** You can upload JPG, PNG, JPEG, PDF, and ZIP files.
* **Upload multiple files:** Attach up to 5 files at once, with each file having a maximum size of 10MB. You can also add more files after your initial submission.
#### **How to Access It?**
Simply click into your booking, select 「**Void」** and a pop-up window will appear on the right side of the page with the 「**Upload Document」** option.
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://resources.atriptech.com/capability/atlas-news/new-upload-documents-for-voided-tickets.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.