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  1. Popular Topics
  2. Payments

Atlas Hybrid Payment Solution

PreviousMulti currency AccountNextPost-Ticketing

Last updated 5 months ago

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We understand the frustration you feel when a payment fails. That's why we are excited to introduce our Atlas Hybrid Payment Solution. An innovative system that allows you to use a different payment method when you need to retry a booking.

With the two payment methods we offer right now (deposit and vcc passthrough), In the event of a VCC Passthrough failure, clients have the option to utilize their deposit to retry the booking, ensuring a smoother and more reliable payment process. With Atlas Hybrid Payment Solution, we provide a seamless and hassle-free experience even in the face of payment challenges.

Here’s how you can use a different payment method to retry the failed VCC passthrough booking on ATRIP:

🛫 Step1: Log-in to the ATRIP Flight Deck, go to ‘Booking’ and locate the order number. Click “Regenerate” to recreate the new order and you will be able to view the new order details

🛫 Step 2: click “Pay”, order will be paid by deposit

Here’s how you can use a different payment method to retry the failed VCC passthrough booking Through API:

  • Scenario A : Atlas payment(pay.do) failed

Regardless of the reason for the failure, as long as the order was not successfully paid for, the customer can take the following actions:

Retry

or

Switch to Deposit Mode of Payment

  • Scenario B : Atlas payment(pay.do) failed

Cancel order → Regenerate order → Payment with deposit

If the payment cannot be processed due to an issue with the card, the system will automatically cancel the order and notify the customer of the cancellation reason via web-hooks, notification as follows:

The customer can then take the following actions:

Regenerate order(regenerateOrder.do):

Payment with deposit(pay.do):