Understanding Your Atlas Billing Statements

This guide walks you through your Atlas billing statements — what each section means, how charges are calculated, and what to look out for each billing cycle. Whether you're reconciling accounts or raising a query with your team, this guide gives you the clarity you need to read and manage your statements with confidence.

Core Billing Fields

Field	Description	Example
Order Type	Type of order: Regular = Ticketing Refund = Refund	Regular
Airline	Airline two-letter IATA code For round trips, multiple airlines are separated by commas	6E,6E
Ticketed Time	Payment time (Ticketing) / Refund time (Refund) Date Format: YYYY-MM-DD Time Zone: GMT+8	2026-03-11 23:48:01
Passenger Name	Name of the passenger	TEST/TEST
Ticket Number	Ticket Number	UBLUWP
Fare Price	Fare Price (excluding taxes)	341.07
Tax	Taxes	55.38
Total Fare	Total Price (Fare Price + Taxes)	396.45
Service Fee	Service fee charged by Atlas: Service Fee (Ticketing) Refund Service Fee (Refund)	6.88
CCY	Currency of the transaction	CNY
Payment Method	Payment method: “balance payment” = Payment by Account Balance “credit card” = Payment by VCC Passthrough “paid in B2B account” = Payment through BYOA model	balance payment
Booking Number	Atlas Order Number	TESTA20260224174117189
First/Second/Third/Fourth Flight Date	Departure date of each flight segment	20260412
First/Second/Third/Fourth Flight Number	Flight number of each segment	7C302
Trip Type	Trip type: OW = One-way RT = Round-trip	OW
Routing	Departure-Arrival City	CJU-KWJ
Trip	Departure-Arrival Airport	CJU-SEL
Airline PNR	Airline Passenger Name Record (PNR)	YFPGJN
Ancillary Type & Name	Type and Name of Ancillary Service	SP_SCI_BAG_1PC_23KG
Ancillary Category	Category of Ancillary Service	StandardCheckInBaggage
Ancillary Purchase Method	Purchase Method of Ancillary Service	Bundle
Billing Date	Billing Date for each record Date Format: YYYY-MM-DD Time Zone: GMT+8	2026-03-11

Important notes:

• Some fields may be blank; this is normal and does not indicate an error

• This bill mainly reflects the changes in the amount of Account Balance

• In non-"balance payment" scenarios, the fare and tax are for reference only, and the actual amount shall be subject to your credit card statement or airline bill

• In non-"balance payment" scenarios, only the Service Fee (Ticketing) and Refund Service Fee (Refund) will be deducted from the account balance

• All dates and times use the GMT+8 time zone

Billing Summary Fields

Field	Description	Example
Agency Transaction Period (GMT+8)	Billing Cycle Time Zone: GMT+8	2026/03/09-2026/03/11
Agency Name	Your Company Name	Travel ABC Group
Agency Currency	Billing Currency	USD
Tax Invoice No.	Tax Invoice Number	TAX-INVOICE-202603TEST0011CNY-0005
Credit Note No.	Credit Note Number	CREDIT-NOTE-202603TEST0011CNY-1005
Agency Opening Balance	Opening balance of your account at the start of this billing period	105
Usage	Total expenditure in this billing period Formula: Usage = Regular + Service Charge + Debit Note + Refund + Credit Note Negative values mean deductions from your balance	-195 (= -180 -20 -30 +30 +5)
-Regular	Total Ticketing Amount Note: Only the accumulated ticketing amount of "balance payment" method is counted	-180
-Service Charge	Total Service Fee Note: Including service fees for ticketing and refund	-20
-Debit Note	Total debited amount based on Debit Notes	-30
-Refund	Total Refund Amount Note: Only the accumulated refund amount of "balance payment" method is included	30
-Credit Note	Total credited amount based on Credit Notes	5
Payment received	Total payments received from your company	300
-TOP-UP	Total top-up amount you recharged to your account Note: Top-up is one of the income items and may appear in multiple lines. If there is no adjustment in the period, this field may be empty	300
Adjustment Amount	Total adjustment amount for this billing period	50
-Commission Rebate	Total Rebate Note: Rebate is one of the adjustments items and may appear in multiple lines. if there is no adjustment in the period, this field may be empty	50
Agency Closing Balance	Closing balance of your account at the end of this billing period Formula: Agency Closing Balance = Agency Opening Balance + Usage + Payment received + Adjustment Amount	260 (=105 -195 +300 +50)