> For the complete documentation index, see [llms.txt](https://resources.atriptech.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://resources.atriptech.com/popular-topics/payments-and-billing/understanding-your-atlas-billing-statements.md).

# Understanding Your Atlas Billing Statements

This guide walks you through your Atlas billing statements — what each section means, how charges are calculated, and what to look out for each billing cycle. Whether you're reconciling accounts or raising a query with your team, this guide gives you the clarity you need to read and manage your statements with confidence.

#### Core Billing Fields

<table><thead><tr><th width="186.23828125">Field</th><th width="318.95703125">Description</th><th>Example</th></tr></thead><tbody><tr><td>Order Type </td><td><p>Type of order:</p><p>Regular = Ticketing</p><p>Refund = Refund</p></td><td>Regular </td></tr><tr><td>Airline </td><td><p>Airline two-letter IATA code</p><p>For round trips, multiple airlines are separated by commas</p></td><td>6E,6E </td></tr><tr><td>Ticketed Time </td><td><p>Payment time (Ticketing) / Refund time (Refund)</p><p>Date Format: YYYY-MM-DD</p><p>Time Zone: GMT+8</p></td><td>2026-03-11 23:48:01 </td></tr><tr><td>Passenger Name </td><td>Name of the passenger</td><td>TEST/TEST </td></tr><tr><td>Ticket Number </td><td>Ticket Number</td><td>UBLUWP </td></tr><tr><td>Fare Price </td><td>Fare Price (excluding taxes)</td><td>341.07 </td></tr><tr><td>Tax </td><td>Taxes</td><td>55.38 </td></tr><tr><td>Total Fare </td><td>Total Price (Fare Price + Taxes)</td><td>396.45 </td></tr><tr><td>Service Fee </td><td><p>Service fee charged by Atlas:</p><p>Service Fee (Ticketing)</p><p>Refund Service Fee (Refund)</p></td><td>6.88 </td></tr><tr><td>CCY </td><td>Currency of the transaction</td><td>CNY </td></tr><tr><td>Payment Method </td><td><p>Payment method: </p><p>“balance payment” = Payment by Account Balance</p><p>“credit card” = Payment by VCC Passthrough</p><p>“paid in B2B account” = Payment through BYOA model</p></td><td>balance payment </td></tr><tr><td>Booking Number </td><td>Atlas Order Number</td><td>TESTA20260224174117189 </td></tr><tr><td>First/Second/Third/Fourth Flight Date </td><td>Departure date of each flight segment</td><td>20260412 </td></tr><tr><td>First/Second/Third/Fourth Flight Number </td><td>Flight number of each segment</td><td>7C302 </td></tr><tr><td>Trip Type </td><td><p>Trip type:</p><p>OW = One-way</p><p>RT = Round-trip</p></td><td>OW </td></tr><tr><td>Routing </td><td>Departure-Arrival City</td><td>CJU-KWJ </td></tr><tr><td>Trip </td><td>Departure-Arrival Airport</td><td>CJU-SEL </td></tr><tr><td>Airline PNR </td><td>Airline Passenger Name Record (PNR) </td><td>YFPGJN </td></tr><tr><td>Ancillary Type &#x26; Name </td><td>Type and Name of Ancillary Service </td><td>SP_SCI_BAG_1PC_23KG </td></tr><tr><td>Ancillary Category </td><td>Category of Ancillary Service</td><td>StandardCheckInBaggage </td></tr><tr><td>Ancillary Purchase Method </td><td>Purchase Method of Ancillary Service</td><td>Bundle </td></tr><tr><td>Billing Date </td><td><p>Billing Date for each record</p><p>Date Format: YYYY-MM-DD</p><p>Time Zone: GMT+8</p></td><td>2026-03-11 </td></tr></tbody></table>

{% hint style="info" %}
Important notes:

* Some fields may be blank; this is normal and does not indicate an error
* This **bill mainly reflects the changes in the amount of Account Balance**
* In non-"balance payment" scenarios, the fare and tax are for reference only, and the actual amount shall be subject to your credit card statement or airline bill
* In non-"balance payment" scenarios, only the Service Fee (Ticketing) and Refund Service Fee (Refund) will be deducted from the account balance
* All dates and times use the GMT+8 time zone
  {% endhint %}

#### Billing Summary Fields

| Field                             | Description                                                                                                                                                                                               | Example                            |
| --------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------- |
| Agency Transaction Period (GMT+8) | <p>Billing Cycle </p><p>Time Zone: GMT+8 </p>                                                                                                                                                             | 2026/03/09-2026/03/11              |
| Agency Name                       | Your Company Name                                                                                                                                                                                         | Travel ABC Group                   |
| Agency Currency                   | Billing Currency                                                                                                                                                                                          | USD                                |
| Tax Invoice No.                   | Tax Invoice Number                                                                                                                                                                                        | TAX-INVOICE-202603TEST0011CNY-0005 |
| Credit Note No.                   | Credit Note Number                                                                                                                                                                                        | CREDIT-NOTE-202603TEST0011CNY-1005 |
| Agency Opening Balance            | Opening balance of your account at the start of this billing period                                                                                                                                       | 105                                |
| Usage                             | <p>Total expenditure in this billing period</p><p>Formula:</p><p>Usage = Regular + Service Charge + Debit Note + Refund + Credit Note</p><p>Negative values mean deductions from your balance</p>         | -195 (= -180 -20 -30 +30 +5)       |
| -Regular                          | <p>Total Ticketing Amount </p><p>Note: Only the accumulated ticketing amount of "balance payment" method is counted</p>                                                                                   | -180                               |
| -Service Charge                   | <p>Total Service Fee </p><p>Note: Including service fees for ticketing and refund</p>                                                                                                                     | -20                                |
| -Debit Note                       | Total debited amount based on Debit Notes                                                                                                                                                                 | -30                                |
| -Refund                           | <p>Total Refund Amount </p><p>Note: Only the accumulated refund amount of "balance payment" method is included</p>                                                                                        | 30                                 |
| -Credit Note                      | Total credited amount based on Credit Notes                                                                                                                                                               | 5                                  |
| Payment received                  | Total payments received from your company                                                                                                                                                                 | 300                                |
| -TOP-UP                           | <p>Total top-up amount you recharged to your account</p><p>Note: Top-up is one of the income items and may appear in multiple lines. If there is no adjustment in the period, this field may be empty</p> | 300                                |
| Adjustment Amount                 | Total adjustment amount for this billing period                                                                                                                                                           | 50                                 |
| -Commission Rebate                | <p>Total Rebate </p><p>Note: Rebate is one of the adjustments items and may appear in multiple lines. if there is no adjustment in the period, this field may be empty</p>                                | 50                                 |
| Agency Closing Balance            | <p>Closing balance of your account at the end of this billing period </p><p>Formula: Agency Closing Balance = Agency Opening Balance + Usage + Payment received + Adjustment Amount</p>                   | 260 (=105 -195 +300 +50)           |


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://resources.atriptech.com/popular-topics/payments-and-billing/understanding-your-atlas-billing-statements.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.