# Understanding Your Atlas Billing Statements

This guide walks you through your Atlas billing statements — what each section means, how charges are calculated, and what to look out for each billing cycle. Whether you're reconciling accounts or raising a query with your team, this guide gives you the clarity you need to read and manage your statements with confidence.

#### Core Billing Fields

<table><thead><tr><th width="186.23828125">Field</th><th width="318.95703125">Description</th><th>Example</th></tr></thead><tbody><tr><td>Order Type </td><td><p>Type of order:</p><p>Regular = Ticketing</p><p>Refund = Refund</p></td><td>Regular </td></tr><tr><td>Airline </td><td><p>Airline two-letter IATA code</p><p>For round trips, multiple airlines are separated by commas</p></td><td>6E,6E </td></tr><tr><td>Ticketed Time </td><td><p>Payment time (Ticketing) / Refund time (Refund)</p><p>Date Format: YYYY-MM-DD</p><p>Time Zone: GMT+8</p></td><td>2026-03-11 23:48:01 </td></tr><tr><td>Passenger Name </td><td>Name of the passenger</td><td>TEST/TEST </td></tr><tr><td>Ticket Number </td><td>Ticket Number</td><td>UBLUWP </td></tr><tr><td>Fare Price </td><td>Fare Price (excluding taxes)</td><td>341.07 </td></tr><tr><td>Tax </td><td>Taxes</td><td>55.38 </td></tr><tr><td>Total Fare </td><td>Total Price (Fare Price + Taxes)</td><td>396.45 </td></tr><tr><td>Service Fee </td><td><p>Service fee charged by Atlas:</p><p>Service Fee (Ticketing)</p><p>Refund Service Fee (Refund)</p></td><td>6.88 </td></tr><tr><td>CCY </td><td>Currency of the transaction</td><td>CNY </td></tr><tr><td>Payment Method </td><td><p>Payment method: </p><p>“balance payment” = Payment by Account Balance</p><p>“credit card” = Payment by VCC Passthrough</p><p>“paid in B2B account” = Payment through BYOA model</p></td><td>balance payment </td></tr><tr><td>Booking Number </td><td>Atlas Order Number</td><td>TESTA20260224174117189 </td></tr><tr><td>First/Second/Third/Fourth Flight Date </td><td>Departure date of each flight segment</td><td>20260412 </td></tr><tr><td>First/Second/Third/Fourth Flight Number </td><td>Flight number of each segment</td><td>7C302 </td></tr><tr><td>Trip Type </td><td><p>Trip type:</p><p>OW = One-way</p><p>RT = Round-trip</p></td><td>OW </td></tr><tr><td>Routing </td><td>Departure-Arrival City</td><td>CJU-KWJ </td></tr><tr><td>Trip </td><td>Departure-Arrival Airport</td><td>CJU-SEL </td></tr><tr><td>Airline PNR </td><td>Airline Passenger Name Record (PNR) </td><td>YFPGJN </td></tr><tr><td>Ancillary Type &#x26; Name </td><td>Type and Name of Ancillary Service </td><td>SP_SCI_BAG_1PC_23KG </td></tr><tr><td>Ancillary Category </td><td>Category of Ancillary Service</td><td>StandardCheckInBaggage </td></tr><tr><td>Ancillary Purchase Method </td><td>Purchase Method of Ancillary Service</td><td>Bundle </td></tr><tr><td>Billing Date </td><td><p>Billing Date for each record</p><p>Date Format: YYYY-MM-DD</p><p>Time Zone: GMT+8</p></td><td>2026-03-11 </td></tr></tbody></table>

{% hint style="info" %}
Important notes:

* Some fields may be blank; this is normal and does not indicate an error
* This **bill mainly reflects the changes in the amount of Account Balance**
* In non-"balance payment" scenarios, the fare and tax are for reference only, and the actual amount shall be subject to your credit card statement or airline bill
* In non-"balance payment" scenarios, only the Service Fee (Ticketing) and Refund Service Fee (Refund) will be deducted from the account balance
* All dates and times use the GMT+8 time zone
  {% endhint %}

#### Billing Summary Fields

| Field                             | Description                                                                                                                                                                                               | Example                            |
| --------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------- |
| Agency Transaction Period (GMT+8) | <p>Billing Cycle </p><p>Time Zone: GMT+8 </p>                                                                                                                                                             | 2026/03/09-2026/03/11              |
| Agency Name                       | Your Company Name                                                                                                                                                                                         | Travel ABC Group                   |
| Agency Currency                   | Billing Currency                                                                                                                                                                                          | USD                                |
| Tax Invoice No.                   | Tax Invoice Number                                                                                                                                                                                        | TAX-INVOICE-202603TEST0011CNY-0005 |
| Credit Note No.                   | Credit Note Number                                                                                                                                                                                        | CREDIT-NOTE-202603TEST0011CNY-1005 |
| Agency Opening Balance            | Opening balance of your account at the start of this billing period                                                                                                                                       | 105                                |
| Usage                             | <p>Total expenditure in this billing period</p><p>Formula:</p><p>Usage = Regular + Service Charge + Debit Note + Refund + Credit Note</p><p>Negative values mean deductions from your balance</p>         | -195 (= -180 -20 -30 +30 +5)       |
| -Regular                          | <p>Total Ticketing Amount </p><p>Note: Only the accumulated ticketing amount of "balance payment" method is counted</p>                                                                                   | -180                               |
| -Service Charge                   | <p>Total Service Fee </p><p>Note: Including service fees for ticketing and refund</p>                                                                                                                     | -20                                |
| -Debit Note                       | Total debited amount based on Debit Notes                                                                                                                                                                 | -30                                |
| -Refund                           | <p>Total Refund Amount </p><p>Note: Only the accumulated refund amount of "balance payment" method is included</p>                                                                                        | 30                                 |
| -Credit Note                      | Total credited amount based on Credit Notes                                                                                                                                                               | 5                                  |
| Payment received                  | Total payments received from your company                                                                                                                                                                 | 300                                |
| -TOP-UP                           | <p>Total top-up amount you recharged to your account</p><p>Note: Top-up is one of the income items and may appear in multiple lines. If there is no adjustment in the period, this field may be empty</p> | 300                                |
| Adjustment Amount                 | Total adjustment amount for this billing period                                                                                                                                                           | 50                                 |
| -Commission Rebate                | <p>Total Rebate </p><p>Note: Rebate is one of the adjustments items and may appear in multiple lines. if there is no adjustment in the period, this field may be empty</p>                                | 50                                 |
| Agency Closing Balance            | <p>Closing balance of your account at the end of this billing period </p><p>Formula: Agency Closing Balance = Agency Opening Balance + Usage + Payment received + Adjustment Amount</p>                   | 260 (=105 -195 +300 +50)           |