How to Apply for Passenger Information Changes?

For airlines within Atlas's scope of service, you can submit a ticket and specify your change request. Atlas will assign dedicated staff to handle your case.

Application Path: ATRIP → Bookings → My Bookings → Booking Detail → Raise A Request

When submitting a request to change passenger information, please provide the following details:

• Change required: Name / Passport information / Gender / Date of Birth / Nationality

• Passenger name

• The correct information

Note:

• The typical response time for passenger information change requests is 4 hours (during Atlas business hours only).

• It is strongly recommended to provide a passport photo to ensure accuracy. If unavailable, we will submit the information to the airline based on the text details you have confirmed. You will be solely responsible for any errors and subsequent risks (such as being denied boarding) that may arise.

• Once a change request is submitted, it cannot be withdrawn. Please proceed with caution.

• If the relevant airline is not within Atlas's scope of service, we recommend contacting the airline directly to process passenger information changes.