Bring Your Own Account (BYOA)

The BYOA (Bring Your Own Account) functionality is specifically for Travel Sellers with direct airline partnerships. This feature mitigates the challenges of resource allocation by providing an out-of-the-box solution by using their own credentials for fulfillment via Atlas. Atlas’s BYOA solution drastically reduces technical friction, providing travel sellers with immediate commercial autonomy and the ability to leverage existing airline contracts without costly development or integration efforts.

What are the advantages of using the BYOA?

Atlas' BYOA provides a seamless pathway that puts commercial control entirely in the hands of travel sellers' airline direct contracts, delivering speed-to-market without technical or operational compromise.

Unique Features

• Zero-Integration: Rapid, turnkey onboarding with no dev resources needed.

• Operational Simplicity: Minimal change management and no workflow disruption.

• Speed & fare accuracy with reduced L2B risk: fare search is done with Atlas public fare, not customer's account hence mitigating L2B risk.

• Commercial Independence: Customers retain direct airline-linked rebates, reward points, and settlements, while independently managing their own credentials, contracts, and terms.

Are there any pre-requisites for using this product?

There are no prerequisites for using this product except that Atlas should have activated the product for the required airline.

What is the BYOA workflow?

Currently, BYOA supports the configuration of credentials of various airlines in ATRIP. Atlas does not support the real-time requests of private fares using customers' credentials. This is because Atlas' fares are cached and it is not possible to make real-time requests using customers' credentials due to response time and L2B challenges.

In the future, it is planned that based on the published fare collection by Atlas, customers will be supported to configure calculation rules to calculate their own private fare rates.

Starting from "verify-order-payment", customers' credentials will be used to request the airlines. Customers' credentials will be used to generate orders, make payments and issue tickets.

Workflow Diagram

How do I configure my airline credentials for use via Atlas?

Step 1: Click on "BYOA" in ATRIP

Step 2: Click on "Create Account". A pop-up window will be displayed. Select the "Airline" and the "Vendor" from the drop-down menu. Once selected, the field for the "Parameters & Value" would be accessible. Enter your airline API credentials and click on "Confirm".

Step 3: Once this configuration is created, the user needs to click the hyperlink on the "BYOA Management" screen and change the status to "online". Once the status is "Online", the fulfillment will be done using the customers' credentials. These transactions will be reflected on the airline's side as being done by the customer.

Frequently Asked Questions (FAQ)

Q. Is there a cost involved in using this product?

A. Please contact your account manager or sales director for further details.

Q. Will I receive schedule change notifications on ATRIP or through webhook?

A. BYOA orders are the same as ordinary orders, and they will receive a webhook of the schedule change notification.

Q. My BYOA account seems offline? What should I do?

A. The common causes of the BYOA account going offline are:

• Authentication failure (e.g. incorrect password)

• Insufficient account balance with Airline

You can recover the account following the below steps:

• Check account status in ATRIP

• Update credentials or recharge the airline account

• Manually re-enable the account

Q. How can I re-enable the BYOA account manually?

A. This can be done by clicking on the hyperlink next to the airline using BYOA feature.

Q. On which email ID will I receive the notification if my credentials are incorrect?

A. The email notification will be received on the email ID configured in ATRIP → Profile → My Profile → Notification → BYOA → BYOA Account Notice.

Q. Once the credentials are configured on ATRIP, will Atlas automatically start the verify-booking-ticketing process using customer's credentials OR is any additional activation required?

A. You must change the status to "online".

Q. What happens if the booking fails due to low balance?

A. The booking will be cancelled. You can regenerate the order and pay using the deposit with Atlas.

Q. What steps do I need to take after topping up the balance?

A. Kindly update the status of the airlines configured in BYOA Management to "Online".

Q. Will the ticketing fee be deducted from Atlas balance or does this need to be invoiced separately?

A. Atlas ticketing fee will be deducted from your balance with Atlas.

Q. If I am using BYOA credentials for a specific airline, will I also be able to see Atlas fares as well, for the same airline?

A. Currently, all the fares in the response are Atlas fares for BYOA feature. We only use the BYOA credential for verify and order.

Q. If I have special fares with the airlines, will those special fares appear automatically, or do I need to add the promo codes? If I need to add promo codes, can I do it myself?

A. We currently don't support private fares. We respond with Atlas fares.