# ATRIP User Guide: Navigating the Platform

Welcome to Air Travel Retailing and Information Platform [(ATRIP)](https://atriptech.com/#/login), Atlas’s centralised platform for managing low-cost carrier (LCC) content, bookings, and post-booking services. This guide walks you through each module available in ATRIP, based on the left-hand navigation menu, and explains what you can do in each section.

<figure><img src="/files/gziKp6BNSQCyUki8mOxL" alt=""><figcaption></figcaption></figure>

#### Home&#x20;

The [Home](https://atriptech.com/#/workspace) page is your ATRIP overview dashboard.&#x20;

Here, you can:&#x20;

* View key snapshots such as incident updates, recent performance metrics, refund status, and account balance.&#x20;
* Stay informed with Atlas News, including airline content updates, policy changes, and system announcements.&#x20;
* Quickly access commonly used actions like Airline List, Fare Search and API Documentation.&#x20;

The Home page helps you understand platform activity at a glance and decide where to navigate next.&#x20;

&#x20;

#### Airline List&#x20;

The [Airline List](https://atriptech.com/#/airline/list) module shows all airlines available on ATRIP.&#x20;

You can:&#x20;

* Browse the full list of Atlas’s LCC network including the available ancillary offerings, payment methods and booking window.&#x20;
* Open an airline’s detail page to view more operational notes.&#x20;

This module is especially useful for checking airline availability and offerings and staying updated on network changes.&#x20;

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#### Fare Search&#x20;

The [Fare Search](https://atriptech.com/#/fareSearch/compare) module allows you to search and compare flight fares.&#x20;

You can:&#x20;

* Search for flights by route, flight date and airlines.&#x20;
* Compare fares across supported airlines.&#x20;
* Use search results for manual evaluation or operational guidelines.&#x20;

Fare Search is designed for pricing validation, route checks, and pre-booking analysis.&#x20;

&#x20;

#### Dashboard&#x20;

The [Dashboard](https://atriptech.com/#/dashboard/dashboard) module provides visibility in performance and activity insights relevant to your business.&#x20;

You can:&#x20;

* Monitor your booking trends and operational metrics.&#x20;
* Review performance indicators relevant to your business.&#x20;
* Track activity over time to support analysis and reporting.&#x20;

Dashboards help teams make informed decisions using real usage and performance data.&#x20;

&#x20;

#### Bookings&#x20;

The [Bookings](https://atriptech.com/#/order/list) module is where you manage existing bookings.&#x20;

You can:&#x20;

* Search and view booking records.&#x20;
* Check booking status and details.&#x20;
* Perform supported post-booking actions depending on airline rules.&#x20;

This module is central to day-to-day booking operations and follow-ups.&#x20;

&#x20;

#### Service Requests&#x20;

The [Service Requests](https://atriptech.com/#/request/list) module handles post-booking services.&#x20;

You can:&#x20;

* View and manage service requests such as refunds, changes, or name corrections.&#x20;
* Track request status and outcomes including Service Requests raised via EVA.
* Review historical service request records.&#x20;

This module helps manage exceptions and post-booking efficiently.&#x20;

&#x20;

#### BYOA (Bring Your Own Agreement)&#x20;

The [BYOA](https://atriptech.com/#/byoa/list) module enables you to connect your own airline credentials directly to Atlas, instantly activating your airline content.&#x20;

You can:&#x20;

* Set up and manage your own airline credentials in ATRIP, activate it and instantly start providing content, without heavy tech lift.&#x20;

This module is designed for partners with direct airline relationships. For more information on how BYOA works, read more [here](https://resources.atriptech.com/popular-topics/atrip/bring-your-own-account-byoa).&#x20;

&#x20;

#### Financial&#x20;

The [Financial](https://atriptech.com/#/financial/top-up) module provides visibility into your account’s financial activity.&#x20;

You can:&#x20;

* View and manage balances and transaction records.&#x20;
* Track charges, credits, and settlement-related information.&#x20;
* Monitor financial status related to bookings and services.&#x20;

This module supports financial reconciliation and monitoring.&#x20;

&#x20;

#### Profile&#x20;

The [Profile](https://atriptech.com/#/profile/user) module allows you to manage your account settings.&#x20;

You can:&#x20;

* Update user and company information.&#x20;
* Create and manage users.&#x20;
* Manage preferences and access-related settings.&#x20;
* Review account-level details.&#x20;

Keeping your profile and access up to date ensures smoother platform usage.&#x20;

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#### Need More Help?&#x20;

If you need additional assistance:&#x20;

* Start exploring the [Help Center](https://resources.atriptech.com/) for detailed articles and FAQs.&#x20;
* Refer to the [API Document](https://resources.atriptech.com/api-document) section if you are integrating ATRIP programmatically.&#x20;
* Read Atlas’s latest update regarding airlines, products and more in [Atlas News](https://resources.atriptech.com/capability/atlas-news).&#x20;
* Start interacting with [EVA](https://resources.atriptech.com/capability/atlas-news/atlas-launches-eva-the-new-ai-agent-reshaping-customer-service-experience), our Atlas’s Customer Service AI Agent available on your ATRIP (bottom right side) or contact your Key Account Manager for further guidance.&#x20;

This guide provides a high-level overview. Individual modules may include additional features explained in their respective help articles.&#x20;


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