Notification Subscription

We have launched a feature on ATRIP Flight Deck that allows customers to self-configure and subscribe to email and webhook notifications. This update puts control into the hands of our customers, allowing them to customize how they receive important notifications.

Location

ATRIP -> Profile -> My Profile -> Notification

Permissions

Admin

Webhook Notification Configuration

Enter or update your Webhook URL.

Choose the types of notifications you want to receive via Webhook. Click “Confirm” to apply changes.

For the Webhook API documentation, please refer to the "API Document" section.

Email Notification

2 types of Email Notifications can be received:

• Airline Status Change

• Low balance alert

Airline Status Change

Select the airline for whom you need the notification email by clicking on the “star” in the “Follow” column in the “Airline List”.

Then go to Profile -> My Profile -> Notification -> Email tab and click on ‘Edit” button.

Enter the email addresses (up to 10) which need to receive the airline status notification.

Then click on “Advanced Settings”. A slide-out window will be displayed.

The airline(s) which were selected on the “Airline List” screen will be listed here. The time interval after which the email notification needs to be sent can be determined over here. A customer may want to be notified only after 10 minutes of the airline being in “inactive” status and so they would configure this time as “10 minutes”.

Once the configuration has been completed, click on “Confirm” in the slide-out window and in the main window.

The “Airline Status Change” has now been configured.

Low Balance Alert

The “low Balance” email notification can be configured to inform the customer that the deposit balance is now low, and they need to do a top-up.

The threshold amount is already configured in the ops deck. ATRIP will monitor the threshold amount and when the balance goes below that amount, an email is triggered to the email addresses configured in this section.

Once the email addresses (up to 10) are configured, click on “Confirm”.