Notification Subscription

The Notification Subscription feature on ATRIP allows you to self-configure and subscribe to business notifications across multiple channels — including Email, Webhook, Slack, and Microsoft Teams. This gives you flexibility and control over how your team receives important updates from Atlas.

Path: ATRIP → Profile → My Profile → Notification

ATRIP Permission: Admin

Note: Following airlines is required to receive Airline Status notifications. To follow an airline, go to Airline Directory and click the star icon in the Follow column. You will only receive airline status alerts for airlines you have followed.

Email Notification

There are five types of email notifications that can be configured:

• Ticketing Delay

• Airline Status

• Emails from Airline (Flight Change-related)

• Refund Success and Rejection

• BYOA Account Notice

• Path: Profile → My Profile → Notification → Email tab

• Set up to 10 email addresses as recipients for your preferred email notification types by clicking Edit on Email Configuration.

Webhook Notification

There are five types of webhook notifications that can be configured:

• Airline Status

• Ticketing Completion

• Incident Notification via API and Airline Emails

• Emails from Airline

• Refund Status

• Path: Profile → My Profile → Notification → Webhook tab

• Enter or update your Webhook URL.

• Select the types of notifications you wish to receive via webhook.

• Click Save Configuration when you are done.

For technical details, please refer to the API Document section for webhook API documentation.

Slack Notification

Currently, there is one type of notification that can be configured. Additional notification types may be added in the future.

• Airline Status

Prerequisite: The Eva-System/Technical Support App must be added to your target Slack channel before completing setup. In your shared Slack channel with Atlas, check if you could mention @Eva-System/Technical Support. If it’s available, it means that your Account Manager has installed it for you. You can proceed to configure your Slack channel to receive Airline Status notification. If you face any difficulties, contact your Account Manager.

• Path: Profile → My Profile → Notification → Slack tab

• Click How to get it to view the step-by-step configuration guide built into the page.

• Follow the instructions to connect your Slack channel.

• Click Save Configuration to save your settings.

• Click Send Test Notification to confirm your channel is receiving alerts correctly.

Microsoft Teams Notification

Currently, there is one type of notification that can be configured. Additional notification types may be added in the future.

• Airline Status

There are no prerequisites required to configure Microsoft Teams notifications.

• Path: Profile → My Profile → Notification → Teams tab

• Click How to get it to view the step-by-step configuration guide built into the page.

• Follow the instructions to connect your Teams chat.

• Click Save Configuration to save your settings.

• Click Send Test Notification to confirm your channel is receiving alerts correctly.

You can enable multiple notification channels simultaneously. There is no requirement to configure all channels — set up only what fits your team's workflow.