Smart Search & PNR Retrieve — Plus, Norse Atlantic Airways Is Live!

​May 30, 2025

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This Update Brings Three Key Feature Upgrades:

• New Airline Integration:

Norse Atlantic Airways, the Nordic long-haul LCC, is now directly connected — expanding transatlantic route options!

• Smart Search Launch

Smarter flight searches that capture low-frequency routes and long-term flights with ease.

• PNR Verification Tool

Real-time order tracking to precisely target second-sale opportunities.

All-round upgrades to airline access, search experience, and post-booking services

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01. New Airline Launch

Norse Atlantic Airways (N0) is now officially connected via Direct API!

Headquartered in Norway, Norse is a low-cost, long-haul airline operating Boeing 787 Dreamliners, focusing on transatlantic routes (Europe ↔ North America).

This integration brings your customers more rich and flexible long-haul travel options.

You’ll benefit from:

• Real-time Norse flight schedules and full fare inventory, including promotional fares

• Higher booking success rates and improved data accuracy

• Support for ancillary upsells (e.g., seats, baggage) to boost order value

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02. Smart Search

Still worried that cached data misses niche or long-term routes? Smart Search is the answer!

Common pain points

Limited cache coverage → Inability to search non-mainstream or far-future flights → Missed orders!

With Smart Search enabled

The system will intelligently fetch live sellable data from the airline, maximizing search result coverage and accuracy.

Best for clients who

• Require broader route coverage

• Want to support long-tail routes or far-future travel windows

• Can accept slightly longer response times

Contact your account manager to enable this feature — backend settings can be quickly toggled.

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03. PNR Retrieve

Our new PNR Retrieve feature enables faster, smarter access to booking status via the airline booking number (PNR). This real-time query can return instant ticket status and more.

Common use cases include, but not limited to, the folllowing:

• Verifying flight cancellations or changes

• Checking ticket usage status

• Recommending relevant ancillaries (e.g., extra baggage)

This tool empowers your customer service and operations teams with better data and smoother workflows.

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Lastly

If you're interested in any of the features above or would like more details, feel free to contact your account manager.

We’ll continue to optimize our platform's products and services to help you connect more efficiently with LCC carriers and drive business growth.