> For the complete documentation index, see [llms.txt](https://resources.atriptech.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://resources.atriptech.com/help-center/popular-topics/post-booking/void/atlas-void-service-quick-guide.md).

# Atlas VOID Service Quick Guide

Use this guide to understand the VOID service scope, fees, responsibilities, and step-by-step processes for VOID via ATRIP and API.&#x20;

#### Before Submitting a Request: Confirm Scope and Service Rules&#x20;

**1. Atlas VOID Service Policy Explanation**&#x20;

Use this to understand the scope and basic processing rules of the VOID service, including:&#x20;

* Scenarios where VOID is supported;&#x20;
* Scenarios where VOID is currently not supported;&#x20;
* VOID request window;&#x20;
* VOID outcome and refund notes.&#x20;

Click to view: [Atlas VOID Service Policy Explanation](https://resources.atriptech.com/popular-topics/post-booking/void/atlas-void-service-policy-explanation)

**2. Atlas VOID Terms of Service**&#x20;

Use this to understand fee rules, service responsibilities, and liability limitations when using the Atlas VOID Service, including:&#x20;

* Atlas’s service scope description and responsibilities;&#x20;
* How VOID outcomes are determined and Atlas's liability;&#x20;
* Airline rejection, failed VOID, and refund explanations;&#x20;
* Service fee rates and the conditions under which fees apply.&#x20;

Click to view: [Atlas VOID Terms of Service](https://resources.atriptech.com/terms-of-service/atlas-void-service)&#x20;

#### Submitting a Request and Monitoring Progress&#x20;

Once you've confirmed the order meets VOID conditions and reviewed the applicable rules, refer to the guide below based on your preferred workflow.&#x20;

**1. VOID via ATRIP**&#x20;

VOID requests can be made via Atlas’s ATRIP platform. Click to view the guide: [Applying for VOID through ATRIP.](https://resources.atriptech.com/popular-topics/post-booking/void/applying-for-void-through-atrip) Learn more about:&#x20;

* How to submit a VOID request;&#x20;
* How to view processing status and progress;&#x20;
* How to view VOID outcome and related order information.

**2. VOID via API**&#x20;

You can also submit a VOID request via API for a more automated process. Click to view [VOID API Documentation](https://resources.atriptech.com/api-document/readme/post-booking-overview/post-booking-operations/void) to learn:&#x20;

* VOID quotation and eligibility;&#x20;
* VOID request submission;&#x20;
* VOID status query;&#x20;
* Webhook notifications;&#x20;
* API integration requirements and parameter descriptions.&#x20;

&#x20;

#### Quick FAQ Lookup

<table data-header-hidden="false" data-header-sticky><thead><tr><th>FAQ</th><th>Recommended Reference</th></tr></thead><tbody><tr><td>What types of bookings are eligible for VOID? </td><td><a href="https://resources.atriptech.com/popular-topics/post-booking/void/atlas-void-service-policy-explanation">Atlas VOID Service Policy Explanation</a> </td></tr><tr><td>How long is the VOID request window? </td><td><a href="https://resources.atriptech.com/popular-topics/post-booking/void/atlas-void-service-policy-explanation">Atlas VOID Service Policy Explanation</a> </td></tr><tr><td>Can I VOID for partial passengers or for some flight segments only? </td><td><a href="https://resources.atriptech.com/popular-topics/post-booking/void/atlas-void-service-policy-explanation">Atlas VOID Service Policy Explanation</a> </td></tr><tr><td>How is VOID charged? </td><td><a href="https://resources.atriptech.com/terms-of-service/atlas-void-service">Atlas VOID Terms of Service</a> </td></tr><tr><td>If a VOID request is successfully submitted, does that mean the booking has been voided successfully? </td><td><p><a href="https://resources.atriptech.com/popular-topics/post-booking/void/atlas-void-service-policy-explanation">Atlas VOID Service Policy Explanation</a> </p><p><a href="https://resources.atriptech.com/terms-of-service/atlas-void-service">Atlas VOID Terms of Service</a> </p></td></tr><tr><td>What happens after the airline rejects the VOID request? </td><td><p><a href="https://resources.atriptech.com/popular-topics/post-booking/void/atlas-void-service-policy-explanation">Atlas VOID Service Policy Explanation</a> </p><p><a href="https://resources.atriptech.com/terms-of-service/atlas-void-service">Atlas VOID Terms of Service</a> </p></td></tr><tr><td>How do I submit a VOID request and check progress through ATRIP? </td><td><a href="https://resources.atriptech.com/popular-topics/post-booking/void/applying-for-void-through-atrip">Applying for VOID through ATRIP</a> </td></tr><tr><td>How do I submit a VOID request, query status and received relevant notifications through API? </td><td><a href="https://resources.atriptech.com/api-document/readme/post-booking-overview/post-booking-operations/void">VOID API Documentation</a> </td></tr></tbody></table>

If you have further questions about the Atlas VOID service, please reach out to our AI assistant EVA on ATRIP, or contact your Account Manager for assistance.
