Webhooks

Webhooks will automatically notify you on airline changes that affect your customers’ bookings. For example, when an airline has changed the flight schedule affecting one of your orders, the Atlas API will send a notification about this event to your server, and you can process it. For example, you may take actions by updating your database or emailing the customer. Currently, we send out webhook notifications in four scenarios:

1. Ticket booked: order.ticketed

2. Change in flight schedule: order.scheduleChange

3. Purchase of ancillary services post-booking: order.addonComplete

4. Ticket and ancillary service cancellation: order.refundComplete

5. Airline status update: airline.status

6. Email received: email.all

Atlas provides the webhook functionality on the “best possible basis”. Atlas does not take the responsibility for providing all the notifications. For any schedule changes please always refer to the email sent by the airline to the email id provided in the booking request.