> For the complete documentation index, see [llms.txt](https://resources.atriptech.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://resources.atriptech.com/popular-topics/post-booking/refund/using-credit-shell.md).

# Using Credit Shell

Currently, Atlas only supports the use of **VietJet (VJ)** credit shells.

For VJ credit shells:\
You can **submit a Service Request via EVA** and describe your credit shell usage request. Atlas will assign a dedicated staff to assist you with the process.

Path: **ATRIP → Bookings → My Bookings → Booking Details → EVA → Ticketing Enquiries → Issue Tickets → Issue New Ticket with Coupon → Raise A Request**

<figure><img src="https://3662374623-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1KpYq8e9f8YspijYncI9%2Fuploads%2FfxcWID9FyTycOgIVskp4%2FScreenshot%202026-01-09%20at%2016.14.54.png?alt=media&amp;token=aa9e5d38-1b3c-4f8c-bab3-0303d675693f" alt=""><figcaption></figcaption></figure>

For other airlines, please contact the respective airlines directly for assistance with credit shell usage.