Refund Request Deadline

Last Updated: 7 July 2026

The deadline for submitting a refund request depends on the refund type, the airline's rules and requirements, as well as the ticket validity period.

Ticket validity is typically one year:

• Unused tickets: From the ticket issue date.

• Partially used tickets: From the departure date of the first flight segment.

Atlas system automatically validates the applicable deadline when a refund request is submitted.

Note: Refund requests submitted after the applicable deadline cannot be accepted. To avoid missing the deadline, submit your request as early as possible.

Voluntary and Involuntary Refunds

You may refer to the table below to quickly identify the submission deadline for voluntary and involuntary refund requests across different airlines.

Important Notes:

• The Submission Deadline displayed on this page represents the default time limit configured in the Atlas system. The actual refund acceptance time limit may vary depending on the airline’s policy, whether the refund is voluntary or involuntary, the fare type, and other applicable factors. The airline’s rules and regulations in effect at the time the refund request is submitted will prevail.

• In the “Time Value” column, a minus sign (–) indicates that the refund request must be submitted before the corresponding time point, while the absence of a minus sign indicates submission after the corresponding time point.

• For example, “VJ: –1 day” means the request can be submitted up to one day before travel.

Airline	Type	Time Value	Unit
3F	Travel Date	90	Days
3K	Travel Date	180	Days
3L	Travel Date	365	Days
3O	Travel Date	180	Days
4N	Travel Date	10	Days
5F	Travel Date	90	Days
5J	Travel Date	90	Days
5W	Travel Date	30	Days
6E	Travel Date	90	Days
6J	Travel Date	30	Days
7C	Issue Date	395	Days
7G	Travel Date	30	Days
8B	Travel Date	20	Days
8D	Travel Date	30	Days
8P	Travel Date	10	Days
9C	Issue Date	365	Days
9P	Travel Date	180	Days
A2	Travel Date	-6	Hours
A3	Travel Date	180	Days
AD	Travel Date	90	Days
AK	Travel Date	180	Days
AN	Travel Date	10	Days
AS	Travel Date	10	Days
BC	Travel Date	10	Days
BF	Travel Date	10	Days
BT	Travel Date	365	Days
BV	Travel Date	30	Days
BX	Travel Date	-6	Hours
CD	Travel Date	10	Days
D7	Travel Date	180	Days
D8	Travel Date	180	Days
DD	Travel Date	30	Days
DE	Travel Date	10	Days
DG	Travel Date	90	Days
DM	Travel Date	10	Days
DS	Issue Date	330	Days
DX	Travel Date	10	Days
DY	Travel Date	10	Days
E4	Travel Date	10	Days
E5	Travel Date	180	Days
EC	Issue Date	330	Days
EI	Travel Date	10	Days
EW	Issue Date	330	Days
F3	Travel Date	90	Days
F9	Travel Date	30	Days
FA	Travel Date	180	Days
FD	Travel Date	180	Days
FH	Travel Date	10	Days
FR	Travel Date	30	Days
FT	Travel Date	10	Days
FY	Travel Date	20	Days
FZ	Travel Date	330	Days
G4	Travel Date	30	Days
G9	Travel Date	365	Days
GK	Travel Date	180	Days
GM	Travel Date	10	Days
GQ	Travel Date	180	Days
GR	Travel Date	10	Days
H4	Travel Date	20	Days
H7	Travel Date	10	Days
HD	Travel Date	30	Days
HP	Travel Date	10	Days
HV	Travel Date	180	Days
I5	Travel Date	180	Days
ID	Travel Date	90	Days
IJ	Travel Date	30	Days
IT	Travel Date	10	Days
IU	Travel Date	90	Days
IW	Travel Date	90	Days
IX	Travel Date	90	Days
J9	Travel Date	180	Days
JH	Travel Date	31	Days
JT	Travel Date	90	Days
KC	Travel Date	20	Days
KM	Travel Date	10	Days
KT	Travel Date	180	Days
LG	Issue Date	365	Days
LJ	Issue Date	395	Days
LS	Travel Date	180	Days
MM	Travel Date	30	Days
MZ	Travel Date	375	Days
N0	Travel Date	-6	Hours
NO	Travel Date	10	Days
NQ	Travel Date	10	Days
OA	Travel Date	10	Days
OD	Travel Date	90	Days
OG	Travel Date	10	Days
OV	Travel Date	365	Days
P6	Travel Date	10	Days
PB	Travel Date	10	Days
PC	Travel Date	365	Days
Q9	Travel Date	10	Days
QG	Travel Date	90	Days
QH	Travel Date	90	Days
QN	Travel Date	10	Days
QP	Travel Date	180	Days
QQ	Travel Date	10	Days
QZ	Travel Date	180	Days
RS	Travel Date	-6	Hours
RW	Travel Date	10	Days
SG	Issue Date	500	Days
SL	Travel Date	90	Days
SM	Issue Date	365	Days
SY	Travel Date	10	Days
T3	Travel Date	10	Days
TF	Travel Date	10	Days
TO	Travel Date	180	Days
TR	Travel Date	10	Days
TW	Travel Date	180	Days
U2	Issue Date	330	Days
U8	Travel Date	10	Days
UO	Travel Date	90	Days
V7	Travel Date	10	Days
VJ	Travel Date	-1	Days
VY	Travel Date	30	Days
VZ	Travel Date	88	Days
W4	Travel Date	30	Days
W6	Travel Date	30	Days
W9	Travel Date	30	Days
XC	Travel Date	10	Days
XJ	Travel Date	180	Days
XQ	Travel Date	-6	Hours
XR	Travel Date	10	Days
XY	Travel Date	90	Days
XZ	Travel Date	-6	Hours
YQ	Travel Date	-6	Hours
YT	Travel Date	180	Days
Z0	Travel Date	-6	Hours
Z2	Travel Date	180	Days
ZE	Issue Date	395	Days
ZG	Travel Date	90	Days