> For the complete documentation index, see [llms.txt](https://resources.atriptech.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://resources.atriptech.com/popular-topics/post-booking/refund/checking-refund-status.md).

# Checking Refund Status

**Atlas provides two methods for checking the refund status： single check and batch check.**

**1. Single check**

Check Path: ATRIP -> Bookings -> My Bookings -> Booking Details -> Refund info

![](https://3662374623-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1KpYq8e9f8YspijYncI9%2Fuploads%2FwQaDspO7vrRi5epqQLiv%2F0.png?alt=media)

The refund status is updated in real-time, and you can access the latest updates on this page.

**2. Batch check**

Check Path: ATRIP -> Bookings -> Cancel & Refund

![](https://3662374623-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1KpYq8e9f8YspijYncI9%2Fuploads%2FG9V0BnTCSN5CuKuscwyq%2F1.png?alt=media)

**Check Process:**

* Click “Download Template” to download the Excel template.

![](https://3662374623-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1KpYq8e9f8YspijYncI9%2Fuploads%2FxIluVRxqUvCEs2cwSETO%2F2.png?alt=media)

* Fill in the order number that needs to query the status of the refund form into the downloaded Excel template.

![](https://3662374623-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1KpYq8e9f8YspijYncI9%2Fuploads%2FmrKOIWUtJsIHMPeYn3L7%2F3.png?alt=media)

* Upload the Excel file you just filled out through 'Batch Search'

![](https://3662374623-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1KpYq8e9f8YspijYncI9%2Fuploads%2F6OUdfHZidRqTAUO5rekH%2F4.png?alt=media)

* After uploading, you can obtain all the refund forms to be checked and their corresponding statuses.

![](https://3662374623-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1KpYq8e9f8YspijYncI9%2Fuploads%2FG5Mf0BzNhM9SkVt8aTpg%2F5.png?alt=media)

If there are records of query failures, you can view details here.

![](https://3662374623-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1KpYq8e9f8YspijYncI9%2Fuploads%2FffzP32Vq2iyNARFlGlIj%2F6.png?alt=media)