# Checking Refund Status

**Atlas provides two methods for checking the refund status： single check and batch check.**

**1. Single check**

Check Path: ATRIP -> Bookings -> My Bookings -> Booking Details -> Refund info

![](/files/f8c2vjXzFUoHoRgEHjve)

The refund status is updated in real-time, and you can access the latest updates on this page.

**2. Batch check**

Check Path: ATRIP -> Bookings -> Cancel & Refund

![](/files/fLjp2L01Phk7cZ1T2X1w)

**Check Process:**

* Click “Download Template” to download the Excel template.

![](/files/LVPGHbDeQG9ANo1013zG)

* Fill in the order number that needs to query the status of the refund form into the downloaded Excel template.

![](/files/rlzTWWqTRTEMBQLP4ZSJ)

* Upload the Excel file you just filled out through 'Batch Search'

![](/files/sXMMaGO9EFAdzuS9fMuk)

* After uploading, you can obtain all the refund forms to be checked and their corresponding statuses.

![](/files/78mSD1RUkHEZoKTUfDfV)

If there are records of query failures, you can view details here.

![](/files/AEBnxc7zPxj2vQUwB4CZ)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://resources.atriptech.com/popular-topics/post-booking/refund/checking-refund-status.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
