Atlas Name Change Policy

Name change refers to replacing the originally booked passenger with a different passenger.

This is distinct from a name correction, which covers minor typographical errors (e.g. spelling mistakes) and does not involve changing the passenger’s identity.

Atlas Name Change Policy: Not Supported

Atlas does not support name change requests. The reasons for this are:

  • Name changes are restricted by most airlines

  • Approval is fully airline-controlled and varies by fare rules

  • Many airlines treat name changes as a ticket reissue or cancellation rather than a modification

  • Handling name changes within Atlas introduces operational, compliance, and ticketing risk

Recommendation

If a passenger needs to be replaced with another individual, you should:

  • Contact the airline directly via airline direct B2C or B2B channels

  • Review the airline’s fare rules and name change policy

  • Be prepared for reissuance, additional fees, or denial depending on airline rules

Any name change approved by the airline will be handled outside of Atlas.

Last updated

Was this helpful?