Atlas Name Change Policy
Name change refers to replacing the originally booked passenger with a different passenger.
This is distinct from a name correction, which covers minor typographical errors (e.g. spelling mistakes) and does not involve changing the passenger’s identity.
Atlas Name Change Policy: Not Supported
Atlas does not support name change requests. The reasons for this are:
Name changes are restricted by most airlines
Approval is fully airline-controlled and varies by fare rules
Many airlines treat name changes as a ticket reissue or cancellation rather than a modification
Handling name changes within Atlas introduces operational, compliance, and ticketing risk
Recommendation
If a passenger needs to be replaced with another individual, you should:
Contact the airline directly via airline direct B2C or B2B channels
Review the airline’s fare rules and name change policy
Be prepared for reissuance, additional fees, or denial depending on airline rules
Any name change approved by the airline will be handled outside of Atlas.
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