> For the complete documentation index, see [llms.txt](https://resources.atriptech.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://resources.atriptech.com/popular-topics/post-booking/flight-change/atlas-flight-change-policy-guidelines.md).

# Atlas Flight Change Policy Guidelines

### **1. General Principles for Flight Changes**

Atlas typically does not directly handle flight change services, primarily due to the following reasons:

1）The process of changing a flight involves multiple steps, including passenger information verification, confirmation of available seats, and fee calculations, making the overall procedure relatively complex.

2）The additional fees, fare differences, and service charges required for changes depend on real-time airline pricing rules, cabin availability, and other dynamic factors, making it impossible to provide an accurate estimate in advance.

Therefore, **we recommend that you directly contact the respective airline through their official website or customer service call center** to inquire about the latest change policies and complete the necessary procedures. This ensures timely information synchronization and efficient, accurate processing.

### **2. Special Circumstances Change Assistance Service**

Only under specific circumstances, such as when the airline permits changes solely through a ticketing agent (Atlas) (applicable airlines are listed below), Atlas may assist with flight change requests. However, the following conditions must be met:

**1）Application Time:** Requests must be submitted at least 48 hours before the scheduled departure time.

**2）Processing Outcome:** Atlas does not guarantee that the change will be successful; it can only be completed upon confirmation from the airline. 

**3）Service Fee:** A service fee will be charged for processing changes. Please refer to the contract between you and Atlas for specific details.

### **3. List of Airlines for Which Atlas Can Assist with Flight Changes**

#### **1）Voluntary Change Scenarios**

| **Airline Name**    | **Airline Code** |
| ------------------- | ---------------- |
| Vietjet Air         | VJ               |
| Spring Japan        | IJ               |
| Eastar Jet          | ZE               |
| Citilink            | QG               |
| Jeju Air            | 7C               |
| AirAsia Malaysia    | AK               |
| Sunexpress          | XQ               |
| AirAsia Indonesia   | QZ               |
| Flydubai            | FZ               |
| Nok Air             | DD               |
| AirAsia Philippines | Z2               |
| AirAsia Cambodia    | KT               |
| Condor              | DE               |
| AirAsia Thai X      | XJ               |
| AirAsia X           | D7               |
| AirAsia Thai        | FD               |
| Lion Air            | JT               |
| Super Air Jet       | IU               |
| Batik Air           | ID               |
| Wings Air           | IW               |
| T'way Air           | TW               |

#### **2）Involuntary Change Scenarios**

| **Airline Name** | **Airline Code** |
| ---------------- | ---------------- |
| Jeju Air         | 7C               |
| Lion Air         | JT               |
| Vietjet Air      | VJ               |
| Super Air Jet    | IU               |
| Thai Lion Air    | SL               |
| Batik Air        | ID               |
| TransNusa        | 8B               |
| Wings Air        | IW               |
| Malindo Air      | OD               |


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