# 新增【废票附件上传】功能，退票更高效，售后更省心！

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在处理某些航司（如 IJ）退票时，您是否遇到过这样的问题：“航司要求24小时内上传废票凭证，但系统上却没地方传？”

现在不用担心啦——**废票上传功能正式上线**！新增「**上传附件**」入口，凭证上传一步到位，操作不再卡壳！

#### <mark style="color:orange;">**功能亮点抢先看：**</mark>

* 支持多种格式： JPG, PNG, JPEG, PDF 和ZIP格式；
* 可一次上传多个文件：一次最多可附加 5 个文件，每个文件的最大容量为10MB。 也支持多次补充上传，灵活好用。

#### <mark style="color:orange;">**使用路径：**</mark>

只需要在「**订单中心」** 点击「**我的订单」**，选择「**废票」**，页面右侧会弹出一个窗口，选择 「**上传附件」** 选项。

![](/files/WRpsaA9S6GuXF05gv7ML)

![](/files/J5OV2hb4e4qyjYxBZ3ar)


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# Agent Instructions: Querying This Documentation

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