# Atlas 退款到账金额计算规则

Atlas 将根据从航司实际收到的退款金额，并按公允汇率折算后，为您办理退款。

具体规则如下：

**1.全额退款**

**适用情况**：在非自愿退票、废票等场景中，航司已全额退还现金。

**计算规则**：Atlas 将按您原付款的币种和金额，全额退还。

**举例说明**：若您下单时支付了1000CNY，符合全额退款条件且航司已完成退款， Atlas 将向您退还1000CNY。

**2.部分退款**

**适用情况**：在自愿退票、退税、非自愿退票等场景中，航司收取退票手续费或仅同意退还部分金额。

**计算规则**：Atlas 以实际从航司收到的退款金额为基准，根据退款操作前一日的汇率，将航司退款币种折算为您原付款的币种后，退还至您的账户。

**举例说明**：您下单支付了1000CNY，申请退款后，航司根据规则扣除手续费，实际退给我司50USD。假设退款操作前一日的汇率为1USD = 7.0 CNY，则折算金额为50USD ×7.0= 350 CNY。因此，Atlas 将向您退还350CNY。

{% hint style="warning" %}
退款金额中不包含原订单的出票服务费。该费用为出票时已产生的成本，因此无法退还，感谢您的理解。
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://resources.atriptech.com/bang-zhu-zhong-xin/re-men-fen-lei/shou-hou-piao-wu/tui-piao/atlas-tui-kuan-dao-zhang-jineji-suan-gui-ze.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
