> For the complete documentation index, see [llms.txt](https://resources.atriptech.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://resources.atriptech.com/bang-zhu-zhong-xin/re-men-fen-lei/shou-hou-piao-wu/hang-ban-ji-ke-piao-zhuang-tai/ru-he-he-shi-ke-piao-zhuang-tai.md).

# 如何核实客票状态？

为帮助您及时核实客票状态（如是否已使用、是否已取消等），整理了以下查询方法：

#### 方法一：航司官网查询

1. 打开对应航司官网。
2. 找到“管理预订（Manage My Booking）”入口（通常在首页顶部菜单栏）。
3. 根据页面提示输入乘客姓名、PNR 等信息，进入预定详情页面。
4. 在“预定详情”中查看航段状态：若显示“已完成”“已使用”或“航班已执行”，即为已使用状态。

{% hint style="warning" %}
若因出行时间较早等原因导致无法进入“管理预定”的详情页面，建议通过“联系航司客服”进一步核实。
{% endhint %}

#### 方法二：联系航司客服

1. 通过航司官网右下角的在线客服，或在“联系我们”页面找到客服热线，发起咨询。
2. 向客服提供票号、乘客姓名、航班号及日期等信息，并说明需求“核实客票是否已使用或已取消”。
3. 等待客服查询并反馈客票状态。

{% hint style="warning" %}
若遇到航司官网无法访问的情况，可尝试以下解决办法：

* 更换浏览器
* 切换网络环境（部分境外航司网站需优化网络环境方可顺利访问）
  {% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://resources.atriptech.com/bang-zhu-zhong-xin/re-men-fen-lei/shou-hou-piao-wu/hang-ban-ji-ke-piao-zhuang-tai/ru-he-he-shi-ke-piao-zhuang-tai.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.