> For the complete documentation index, see [llms.txt](https://resources.atriptech.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://resources.atriptech.com/bang-zhu-zhong-xin/re-men-fen-lei/cai-wu/ren-min-bi-zi-dong-chong-zhi-cao-zuo-zhi-nan.md).

# 人民币自动充值操作指南

本指南将帮助您了解如何完成人民币账户充值，确保资金安全并顺利到账。

## 一、充值主体及币种要求

为确保合规及资金顺利到账，请务必在操作前确认以下要求：

1. **充值主体必须与签约主体保持一致**

   您通过哪一主体与 Atlas 签约，须使用同一主体充值。

   例如，中国主体客户 A 与 Atlas 签约，则充值时也必须使用该中国公司 A。
2. **币种与支付方式**

   中国主体客户仅可使用人民币进行充值，并需通过易宝完成。

   非中国主体客户请联系客户经理确认支持的币种及支付方式。

## 二、新客户开通指引

{% stepper %}
{% step %}

## 开通账户

请先完成易宝企业账户的开户流程。

{% hint style="warning" %}
**注意：**

Atlas 为新加坡公司，因此向 Atlas 充值时，需要开通跨境支付账户，并完成人民币出境报备，以确保充值顺利到账。
{% endhint %}

* **易宝企业账户开户**：可通过 [易宝官方网站](https://www.yeepay.com/) 完成**易宝企业账户注册**
* **客服支持**：如在开户或跨境账户操作中遇到问题 ，可联系易宝客服 95070

{% endstep %}

{% step %}

## 信息配置

在完成开户后，请联系客户经理提供以下信息，由客户经理协助您完成信息确认和商户配置：

* 易宝商户编号
* 易宝商户名称
* 手机号码

{% endstep %}

{% step %}

## 首笔充值

账户信息配置完成后，您即可根据客户经理提供的 Atlas 充值账户进行首笔充值操作：

<figure><img src="/files/tQVjcIwGmJSmSWeO67nE" alt=""><figcaption></figcaption></figure>

* **首次充值成功到账**：一般在 10–20 分钟内到账，到账后说明账户已开通并可正常使用，后续充值将自动入账；
* **首次充值未到账**：如超时未到账，请及时联系客户经理协助排查原因。
  {% endstep %}
  {% endstepper %}

## 三、充值信息查询路径

登录 ATRIP -> 财务管理 -> 账户充值，即可查看对应的充值记录。

<figure><img src="/files/vIhQmoYJSM5HK1qNcCos" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions
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## Querying This Documentation
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