> For the complete documentation index, see [llms.txt](https://resources.atriptech.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://resources.atriptech.com/api-wen-dang/readme/yu-ding-hou-gai-lan/yu-ding-hou-cao-zuo/tui-kuan.md).

# 退款

{% hint style="info" %}
遇到 API 接入问题时，可登录 [Eva](https://www.atriptech.com/) 寻求帮助。
{% endhint %}

用这一栏处理完整退款流程。

### 本栏目覆盖内容

* 请求退款报价
* 提交退款申请
* 查询退款状态和结果

### 典型流程

{% stepper %}
{% step %}

### 退款报价

获取最新可退金额和退款条件。
{% endstep %}

{% step %}

### 提交退款

基于报价结果或退款明细提交退款申请。
{% endstep %}

{% step %}

### 查询退款状态

持续跟踪，直到退款完成、被拒绝或关闭。
{% endstep %}
{% endstepper %}

### 主要 API

* `refundQuotation.do`
* `refund.do`
* `queryRefundOrders.do`

### 适用场景

* 自愿退款
* 非自愿退款
* 退款状态跟踪

### 完整 API 参考

接口级详情见：

* [退款](/api-wen-dang/api-can-kao/yu-ding-hou-api/tui-kuan.md)

### 相关页面

* [废票](/api-wen-dang/readme/yu-ding-hou-gai-lan/yu-ding-hou-cao-zuo/fei-piao.md)
* [财务](/api-wen-dang/pai-zhang-yu-zhi-chi/faqs/atlas-api-finance.md)
* [预订后](/api-wen-dang/pai-zhang-yu-zhi-chi/faqs/atlas-api-post-ticketing.md)
* [错误码](/api-wen-dang/pai-zhang-yu-zhi-chi/errors-handing.md)
* [预订后 API](/api-wen-dang/api-can-kao/yu-ding-hou-api.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://resources.atriptech.com/api-wen-dang/readme/yu-ding-hou-gai-lan/yu-ding-hou-cao-zuo/tui-kuan.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
