# 排障与支持

{% hint style="info" %}
遇到 API 接入问题时，可登录 [Eva](https://www.atriptech.com/) 寻求帮助。
{% endhint %}

当你需要排障资料、错误查询或支持资源时，使用这一栏。

### 本栏目页面

* [错误码](/api-wen-dang/pai-zhang-yu-zhi-chi/errors-handing.md)
* [常见问题](/api-wen-dang/pai-zhang-yu-zhi-chi/faqs.md)
* [帮助中心](broken://spaces/ClIWQjtgO3wtMk0oYDks/pages/Uz15LoKbrvyjsHXVzMDH)

### 本栏目覆盖内容

* 错误码查询
* 集成 FAQ
* 支持资源和帮助渠道

### 典型流程

{% stepper %}
{% step %}

### 先看错误或现象

从返回的错误码，或观察到的异常行为开始。
{% endstep %}

{% step %}

### 查看已知答案

用 FAQ 确认预期行为和常见边界场景。
{% endstep %}

{% step %}

### 必要时升级支持

当自助文档不够时，再使用支持资源。
{% endstep %}
{% endstepper %}

### 适用场景

* 排查失败请求
* 确认常见集成边界场景
* 查找自助支持资源

### 相关页面

* [错误码](/api-wen-dang/pai-zhang-yu-zhi-chi/errors-handing.md)
* [常见问题](/api-wen-dang/pai-zhang-yu-zhi-chi/faqs.md)
* [帮助中心](broken://spaces/ClIWQjtgO3wtMk0oYDks/pages/Uz15LoKbrvyjsHXVzMDH)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://resources.atriptech.com/api-wen-dang/pai-zhang-yu-zhi-chi.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.