# Troubleshooting & Support

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💬 **Need help?** If you're stuck, ask Eva on ATRIP for instant diagnostics.

<a href="https://www.atriptech.com/" class="button primary" data-icon="comments">Ask Eva</a>
{% endhint %}

Use this section when you need troubleshooting material, error lookup, or support resources.

### Pages in this section

* [Error Codes](/api-document/troubleshooting-and-support/errors-handing.md)
* [FAQs](/api-document/troubleshooting-and-support/faqs.md)
* [Help Center](broken://spaces/cAlPPpTunfEGdmk5fy1e/pages/Uz15LoKbrvyjsHXVzMDH)

### What this section covers

* Error code lookup
* Integration FAQs
* Support resources and help channels

### Typical flow

{% stepper %}
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### Check the error or symptom

Start with the returned error code or the observed behavior.
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{% step %}

### Review known answers

Use the FAQs to confirm expected behavior and common edge cases.
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### Escalate if needed

Use the support resources when self-service references are not enough.
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{% endstepper %}

### Use this when you need

* Investigate failed requests
* Check common integration edge cases
* Find self-service support resources

### Related pages

* [Error Codes](/api-document/troubleshooting-and-support/errors-handing.md)
* [FAQs](/api-document/troubleshooting-and-support/faqs.md)
* [Help Center](broken://spaces/cAlPPpTunfEGdmk5fy1e/pages/Uz15LoKbrvyjsHXVzMDH)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://resources.atriptech.com/api-document/troubleshooting-and-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.