Payments

Common Atlas API payment questions about deposit, VCC pass-through, card data, refunds, and payment limitations.

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Use this page for payment mode, VCC, and card data questions.

Start here when you need to:

• choose between deposit and VCC pass-through

• understand where refunds go for each payment mode

• confirm card data requirements before pay.do

FAQ

Which payment methods does Atlas support?

The main options are deposit and VCC pass-through.

Supported options still depend on airline and ticketing channel.

How does VCC pass-through work?

Send card details in the pay.do request.

Atlas passes the card data to the airline, the airline charges you directly, and Atlas deducts the technical service fee from your Atlas account.

Check payment support in the search or verification response before you build the payment flow.

Does Atlas issue VCC cards?

No.

Atlas supports VCC pass-through only.

You provide the card details in pay.do.

Where do refunds go for each payment mode?

For VCC, refunded funds usually return to the original card.

For deposit, Atlas credits your balance after airline funds are received.

When should we use deposit instead of VCC?

Use deposit when you want a simpler payment path or when VCC is not supported for the airline, order, or mixed-channel itinerary.

Deposit is also the fallback path in some payment-risk or split-payment scenarios.

What is different for Fulfilment API payments?

Fulfilment API supports deposit and VCC pass-through in supported configurations.

It uses a strict 5-minute payment and ticketing window after order creation.

Use Payment & Ticketing for the payment step and Fulfilment API FAQ for fit, timing, and failure alert questions.

Why is VCC pass-through unavailable on some mixed-airline bookings?

Atlas does not support multiple VCCs in one pay.do request.

When outbound and inbound segments require different ticketing channels, two separate payments may be needed.

If Atlas cannot support that split in one payment flow, the payment mode falls back to deposit.

When is cardholder address data required?

Some airlines require full billing address details.

Use the matrix below when you send VCC or card-based payments.

Cardholder country, province, city, postcode and address are required only for a select few airlines as per the table provided below:

Check payment support and required fields in the current search or verification response before sending pay.do.

The matrix reflects the documented rules as of July 2026. Airline requirements can change.

Airline Code	Airline Name	cardHolderCountry	cardHoldProvince	cardHolderCity	cardHolderPostCode	cardHolderAddress
4N	Air North	Required	Required	Required	Required	Required
5J	Cebu Pacific Air	Required	Required	Required	Required	Required
8P	Pacific Coastal	Required	Required	Not Required	Required	Required
9M	Central Mountain Air	Required	Required	Not Required	Required	Required
A3	Aegean Airlines	Required	Required	Required	Required	Required
AN	Advanced Airlines	Required	Required	Required	Required	Required
AS	Alaska Airlines	Not Required	Required	Required	Required	Required
BT	Air Baltic	Required	Not Required	Required	Required	Required
BV	TOKI AIR	Required	Required	Required	Required	Required
D8	Norwegian Air Sweden	Required	Not Required	Required	Required	Required
DE	Condor	Not Required	Not Required	Required	Not Required	Not Required
DG	Cebgo	Required	Required	Required	Required	Required
DI	Cebu Pacific Air	Not Required	Not Required	Required	Not Required	Not Required
DM	Arajet	Required	Required	Required	Required	Required
DY	Norwegian Air Shuttle ASA	Not Required	Required	Required	Required	Required
E6	Eurowings Europe	Required	Required	Required	Required	Required
EI	Aer Lingus	Required	Required	Required	Required	Required
EW	Eurowings	Required	Required	Required	Required	Required
F9	Frontier Airlines (US Address)	Required	Not Required	Required	Required	Required
F9	Frontier Airlines (Non-US Address)	Not Required	Not Required	Not Required	Not Required	Not Required
FA	Fly Safair	Required	Required	Required	Required	Required
G4	Allegiant Air	Required	Required	Required	Required	Required
GE	Lift Airline	Required	Required	Required	Required	Required
GQ	Skyexpress	Required	Required	Required	Required	Required
H4	HiSky	Required	Not Required	Not Required	Not Required	Not Required
H7	HiSky	Required	Not Required	Not Required	Not Required	Not Required
JV	Perimeter	Required	Required	Required	Not Required	Not Required
KM	AirMalta	Required	Not Required	Required	Not Required	Required
LJ	Jin Air	Required	Required	Not Required	Required	Required
MM	Peach Aviation	Not Required	Not Required	Required	Required	Required
MO	Calm Air	Not Required	Not Required	Not Required	Not Required	Required
NK	Spirit Airlines	Required	Required	Required	Required	Required
OA	Olympic Air	Required	Required	Required	Required	Required
OG	PLAY	Required	Required	Required	Required	Required
P6	Pascan	Required	Required	Required	Required	Required
PB	PAL Airlines	Required	Required	Required	Required	Required
RW	Royal Air Philippines	Not Required	Not Required	Not Required	Not Required	Required
SY	Sun Country Airlines	Required	Required	Required	Required	Required
TR	Scoot Tiger Air	Required	Not Required	Required	Required	Required
VY	Vueling Airlines	Required	Not Required	Required	Required	Required

Related pages

• Payment & Ticketing

• Fulfilment API FAQ

• Error Codes

• Finance