# UAT Validation

{% hint style="info" %}
💬 **Need help?** If you're stuck, ask Eva on ATRIP for instant diagnostics.

<a href="https://www.atriptech.com/" class="button primary" data-icon="comments">Ask Eva</a>
{% endhint %}

Use this page when your sandbox integration is ready for go-live validation.

### Goal of this phase

Validate that the sandbox integration is ready for production.

This phase converts a completed sandbox integration into an approved go-live result.

### When to start UAT

Start UAT after:

* sandbox credentials are working
* the core booking flow is integrated
* request headers and authentication are stable
* webhook handling is ready if full integration UAT is required
* your team can execute test cases end to end

{% hint style="info" %}
Before UAT, run the [Sandbox Validation Test Kit](https://resources.atriptech.com/api-document/readme/quick-start/sandbox-development/sandbox-validation-test-kit).

Use it to confirm credentials, network access, and the basic booking path before formal validation starts.
{% endhint %}

### UAT tracks

There are two UAT tracks.

#### 1. Shopping and Ticketing UAT

Use this track when you need to validate the standard search-to-ticket flow.

This usually covers:

* search
* verify
* order
* payment
* ticketing result

#### 2. Full Integration UAT

Use this track when you need to validate the end-to-end integration between Atlas and your booking platform.

This usually covers:

* passenger type combinations
* trip type combinations
* direct and connecting itineraries
* payment methods
* ancillaries
* webhooks
* operational follow-up flows

### What to prepare before submission

Prepare these items before submitting UAT:

* completed UAT template
* test evidence for each scenario
* expected and actual results
* relevant order numbers or request IDs
* webhook evidence when full integration is tested
* the Postman collection used by your team, if needed

### Recommended execution order

{% stepper %}
{% step %}

### Download the correct template

Pick the UAT track that matches your integration scope.
{% endstep %}

{% step %}

### Run all required scenarios

Execute every scenario in sandbox and record the result clearly.
{% endstep %}

{% step %}

### Attach evidence

Include request outcomes, screenshots, webhook samples, and order references where relevant.
{% endstep %}

{% step %}

### Submit via ATRIP

Submit the completed UAT result through Eva in ATRIP.
{% endstep %}

{% step %}

### Wait for review feedback

Atlas reviews the submission and may request clarification or retesting.
{% endstep %}
{% endstepper %}

### Download resources

#### Shopping and Ticketing UAT template

{% file src="<https://1621447012-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcAlPPpTunfEGdmk5fy1e%2Fuploads%2FTsddNkDUOnXYWoIy0ifY%2FAtlas%20UAT%20Test%20Shopping%20%26%20Ticketing%20Services%20Only%20Template.xlsx?alt=media&token=a87a94d2-7739-4b60-af02-321896f0a18d>" %}

#### Shopping and Ticketing Postman collection

{% file src="<https://1621447012-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcAlPPpTunfEGdmk5fy1e%2Fuploads%2Fgit-blob-8bfa89cb0d8438069da79d39f355ed9883f73a7b%2FAtlas%20UAT%20Test%20Shopping%20%26%20Ticketing%20Services%20Only%20Postman%20Collection.zip?alt=media>" %}

#### Full Integration UAT template

{% file src="<https://1621447012-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcAlPPpTunfEGdmk5fy1e%2Fuploads%2Fgit-blob-98f7a8215ad1e1ad6dbdbdab8128349cd0bc0ee6%2FAtlas%20UAT%20Test%20Full%20Integration%20Template.xlsx?alt=media>" %}

#### Full Integration Postman collection

{% file src="<https://1621447012-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcAlPPpTunfEGdmk5fy1e%2Fuploads%2FjzieE5gQWumOrulg37c2%2FAtlas%20UAT%20Test%20Full%20Integration%20Postman%20Collection%2020230424.zip?alt=media&token=4f6bfb6b-f292-4940-ae42-fba3620dcf09>" %}

### Submission path

After you complete the relevant template, submit the results through Eva in ATRIP.

![](https://1621447012-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcAlPPpTunfEGdmk5fy1e%2Fuploads%2FqngUvvNnUZN8rsFcxha2%2Fimage.png?alt=media\&token=84ea81c1-63ac-47e3-96d6-fa47f59e450b) <mark style="color:$info;">**==>**</mark> ![](https://1621447012-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcAlPPpTunfEGdmk5fy1e%2Fuploads%2Fjahav9oiB0vpSnDNLYuE%2Fimage.png?alt=media\&token=5e99cfc0-499c-45f1-92a9-34dcdf99ff60)

### Common reasons a submission is sent back

* missing scenarios
* incomplete expected or actual results
* no supporting evidence
* unclear passenger or trip type coverage
* webhook flow not demonstrated for full integration UAT

### Complete this phase when

You have all of these:

* submitted the correct UAT track
* attached the required evidence
* resolved any review feedback
* received UAT approval

### Output of this phase

* approved UAT result
* confirmed go-live readiness

### Next step

After UAT passes:

* ask your customer manager to switch the account to `LIVE`
* generate production credentials
* set up the production IP whitelist
* replace sandbox endpoints
* run a controlled smoke test
* monitor the first live orders and webhook events

### Related pages

* [Sandbox Development](https://resources.atriptech.com/api-document/readme/quick-start/sandbox-development)
* [Sandbox Validation Test Kit](https://resources.atriptech.com/api-document/readme/quick-start/sandbox-development/sandbox-validation-test-kit)
* [Quick Start](https://resources.atriptech.com/api-document/readme/quick-start)
* [Production Go-Live](https://resources.atriptech.com/api-document/readme/quick-start/production-go-live)
* [Webhook Overview](https://resources.atriptech.com/api-document/readme/webhook-overview)