For the complete documentation index, see llms.txt. This page is also available as Markdown.

Order Maintenance

Atlas API order maintenance for order regeneration, ticket stop, and operational order lookup after booking.

💬 Need help? If you're stuck, ask Eva in the Help Center for instant diagnostics.

Ask Eva

Use this page for follow-up order actions outside the standard booking flow.

Start here when you need to:

  • regenerate an expired or failed order

  • stop ticketing when the flow supports it

  • look up orders for operational follow-up

FAQ

When should I use Order Maintenance?

Use this page for operational order actions that happen outside the standard search-to-ticket flow.

Which maintenance API should I use first?

Use regenerateOrder.do for eligible order regeneration, stopTicket.do when ticketing must be stopped, and orderList.do when you need operational order lookup.

Can fulfillment-flow orders be regenerated?

Yes, when the recovery path supports regeneration for that order state.

Confirm the original order is already unusable first.

Keep the fulfillment-flow identity on the regenerated order when the downstream flow expects it.

Main APIs

  • regenerateOrder.do

  • stopTicket.do

  • orderList.do

Use this when you need

  • Regenerate expired or failed orders

  • Stop ticketing operations when supported

  • Search operational order lists

  • Recover eligible getOfferPrice.do orders after cancellation or airline-side payment failure

Fulfillment flow maintenance

Use maintenance actions carefully for getOfferPrice.do orders.

Confirm the original order reached a final cancelled or unpayable state before regeneration.

Do not use maintenance actions to stretch the 5-minute ticketing deadline.

What comes next?

Open the exact endpoint page below for request and response details, then reconcile the result with the current order state if needed.

Full API reference

See endpoint-level details here:

Last updated

Was this helpful?