Airline Status Update Notification

Webhook event sent when one or more airlines change operational status in Atlas.

💬 Need help? If you're stuck, ask Eva in the Help Center for instant diagnostics.

Ask Eva

Use this webhook when you need to react to airline-level availability changes.

This is the first live scenario in Atlas multi-channel notifications.

Use Multi-channel Notifications to configure ATRIP delivery across webhook, email, and team chat.

Trigger

Atlas sends airline.status when an airline moves between active, maintenance, or inactive states.

Common reasons include data quality issues, system issues, insufficient balance, scheduled maintenance, and look-to-book limits.

What you should do

When you receive this event:

• update internal airline availability flags

• adjust search caching or routing behavior

• suppress booking flows for inactive or maintenance airlines if needed

Endpoint

POST to the webhook URL you registered with Atlas.

Fields to read first

• type

• data.airline

• data.airlineStatus

Airline status values

• Active

• Maintenance

• Inactive

Typical payload

{
  "data": {
    "airline": ["TO", "HV"],
    "airlineStatus": "Active"
  },
  "status": -1,
  "type": "airline.status"
}

Email and chat deliveries may render this event with business fields such as airline, status, start time, reason, expected restoration time, and a details link. Those display fields are channel-specific and are not part of the webhook schema on this page.

Notes

• status is internal and should not be used for business logic

• this event is operational, not order-specific

• treat Maintenance and Inactive as non-bookable until recovery

Schema

data

• Type: Object

• Required: Yes

• Description: Contains airline information including the airline codes and their status.

• Default: None

• Example:

  {
    "airline": ["TO", "HV"],
    "airlineStatus": "Active"
  }

data.airline

• Type: Array of Strings

• Required: Yes

• Description: List of airline codes associated with the response.

• Default: None

• Example: ["TO", "HV"]

data.airlineStatus

• Type: String

• Required: Yes

• Description: Indicates the operational status of the airline(s).

• Valid values:

  • Active = Online

  • Maintenance = Airline is under maintenance

  • Inactive = Offline

• Default: None

• Example: "Active"

status

• Type: Integer

• Required: Yes

• Description: Indicates the response status. Only for internal use by Atlas.

• Default: None

• Example: -1

type

• Type: String

• Required: Yes

• Description: Specifies the type of response message.

• Valid value:

  • airline.status

• Default: None

• Example: "airline.status"

Samples

Related pages

• Multi-channel Notifications

• Webhook Overview

• Search Errors