> For the complete documentation index, see [llms.txt](https://resources.atriptech.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://resources.atriptech.com/api-document/api-reference/webhook-and-incident-apis.md).

# Webhook & Incident APIs

{% hint style="info" %}
💬 **Need help?** If you're stuck, ask Eva in the Help Center for instant diagnostics.

<a href="https://www.atriptech.com/" class="button primary" data-icon="comments">Ask Eva</a>
{% endhint %}

{% hint style="warning" %}
All API Reference endpoint examples on this site show **sandbox** base URLs.

For production traffic, use the production API base URLs shown in ATRIP under `My Profile` → `Company Information`.

Production uses **two** API base URLs:

* one for `search` traffic
* one for all other transaction APIs

Do not send live traffic to sandbox endpoints.
{% endhint %}